our Privacy Policy

Trinity Crafts recognizes the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information we may collect on https://www.TrinityCrafts.in and other offline sources. This Privacy Policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy.

Trinity Crafts is a property of Home Décor Furniture & Furnishers, an Indian entity having its registered office at Shed no. 38, Industrial Estate, Birta, Kangra, Himachal Pradesh 176001.

Personal Data. Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when visiting our website or transacting with us.

Unless specified otherwise, all Data requested for in this site is necessary to provide the services and failure to provide this Data may make it improbable for us to provide services. In cases where it may be specifically stated that some Data is not mandatory, users are free not to provide without consequences to the availability or the functioning of the Service.

Cookies. Any use of Cookies – or of other tracking tools – by this site or by the owners of third-party services used by this site serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy, if available.

Methods of processing. We take appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.

Data is processed through human labor, computers and/or other IT enabled tools. Data processing is done by specifically assigned persons and done confidentially. For provisioning, if applicable, the requisite services data may be accessible to other parties (such as third-party providers, operations, sales, marketing, legal, etc.).

Information we collect

Contact information. We might collect your name, email, mobile number, phone number, street, city, state, pin code, country and IP address through the website itself or through third-party applications.

Information you post. We collect information you post in a public space on our website or on a third-party social media site spaces belonging to Trinity Crafts.

Demographic information. We may collect demographic information about you, events you like, events you intend to participate in, tickets you buy, or any other information provided by you during the use of our website. We might collect this as a part of a survey also.

Other information. If you use our website, through our service providers, we may collect information about your IP address and the browser you’re using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.

We may collect information in diverse ways

We may collect information directly from you. We collect information directly from you when you share your details for us to contact you. We also collect information if you post a comment on our websites, social media or ask us a question through phone or email.

We may collect information from you passively.  As is the standard business practice, we use tracking tools like Google Analytics, Google Webmaster, browser cookies and web beacons for collecting information about your usage of our website.

We may get information about you from third parties. For example, if you use an integrated social media feature on our websites. The third-party social media site will give us certain information about you. This could include your name and email address etc.

Use of your personal information

We may use information to contact you: We might use the information you provide to contact you for confirmation of your requirements and to create business solutions desired by you.

We may use information to respond to your requests or questions. We might use your information to confirm your registration of a business enquiry.

We may use information to improve our products and services. We might use your information to customize your experience with us. This could include displaying content based upon your preferences.

We may use information to look at site trends and customer interests. We may use your information to make our website and products better. We may combine information we get from you with information about you we get from third parties.

We may use information for security purposes. We may use information to protect visitors on our site, our customers, our websites, or our company.

We may use information for marketing purposes. We might send you information about special promotions or offers. We might also tell you about new products or services. These might be our own offers or products, or third-party offers or products we think would be useful for you.

We may use information to send you transactional communications. We might send you emails or SMS about topics of your interest.

We use information as otherwise permitted by law.

Sharing of information with third parties

We may share information if we think we must to comply with the law or defend ourselves. We may share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. Or we may also share information when we are investigating potential fraud.

We may share information with any successor to all or part of our business. For example, if part of our business is sold, we may give our customer list as part of that transaction.

We may share your information for reasons not described in this policy. We will tell you before we do this.

Email Opt-Out

You can opt out of receiving our marketing emails. If you receive any promotional emails from us and do not wish to receive such emails, you may inform us at NG@TrinityCrafts.in. It may take about seven to ten days to process your request. Even if you opt out of getting marketing messages, we will still be sending you transactional messages through email and SMS etc. about your purchases.

Third-party sites

If you click on one of the links to third-party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We may not be held responsible for such third-party sites.

Grievance Officer

In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:

The Chief Strategist
Trinity Crafts (Home Décor Furniture & Furnishers),
Shed no. 38, Industrial Area, Birta,
Kangra, Himachal Pradesh – 176001
Email: NG@TrinityCrafts.in

If you have any questions about this Policy or other privacy concerns, you can also email us at NG@TrinityCrafts.in

Updates to this policy
This Privacy Policy was last updated on Dec. 28, 2022. From time to time, we may change our privacy practices. We will notify you of any material changes to this policy as and if required by law. We will also post an updated copy on our website. Please check our site periodically for updates.
 
Jurisdiction
If you choose to visit the website, your visit and any dispute over privacy is subject to this Policy and the website’s terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by, and construed in accordance with, the laws of the Republic of India.

Any dispute relating to this policy, or the Services shall be subject to the exclusive jurisdiction of the courts at Kangra, Himachal Pradesh, to which you shall agree to submit for these purposes.